• calendar Thursday Talks
    March 25, 2021
  • clock 08:00 AM to 08:45 AM PST
    (11:00 AM to 11:45 AM ET)

Rebuilding Guest Confidence: Touchless Experience

A webinar dedicated to discussing disruptive concepts, which are selected exclusively for the Hospitality & Entertainment Industry. The world is changing, and this digital platform is about adapting to the ‘New Normal’ and transforming challenges into great opportunities.

The panel of experts will broadly examine critical topic(s) and ways to adopt a resilient approach in the midst of such uncertain times.



Ken Patel

CEO, EV Hotel Group linkedin

Ken Patel is the CEO of EV Hotel Group, an Atlanta based Hospitality Management Company for the Hotel and Rental space. EV human is the first all in one Software solution for the Hotel / Rental space. Mr. Patel has been in the Hospitality business for over 20 years. He was a general manager before Rising to the ranks of Senior Level Management. He has held positions nationally At RK Hotel Group, Ram Hotels and Global Hotel Group and is known for growing The Revpar index year-over-year and creating the ultimate guest experience. Through out his career he has worked with all brand-types of Hotels. Mr Patel was featured in Travel magazine’s top executives under 40 issue. He earned his MBA in Hospitality at the emirates academy of hospitality management in Dubai. Orginally from NYC, he currently resides in Georgia with his wife and daughter.


Ritu R. Pahwa

National Commercial Chair, AREAA linkedin

Ritu Rani Pahwa earned her MBA in Global Marketing and Management from the University of Texas at Austin, and bachelor’s degree in Political Science from Tufts University in Boston, MA. Ritu is well versed in hospitality and the commercial real estate field. She is the Executive Vice President for SperryCGA out of Boca Raton FL. She advises developers and investors on hospitality, multifamily and mixed-use existing and ground-up projects. She works closely with lenders and equity groups that underwrite and fund projects. She has previously held positions on the corporate side of hospitality and entertainment for the Walt Disney Company and Kerzner International Resorts. Ritu serves as the head of the Advisory Board for EV Hotel Group, a technology-based hospitality solution. She is the Chair of Commercial for the Asian Real Estate Association of America (AREAA) National, as well as serving on the Board of Directors for the AREAA Miami chapter. She is the President-Elect for the International Real Estate Federation FIABCI-USA’s Miami Council.


Faustino Fernandez

Founder and CEO, STAYmyway linkedin

Faustino Fernandez is the Founder and CEO of STAYmyway, a hospitality technology company that offers mobile access to hoteliers and vacation rentals property managers. The mobile solution includes many features such as ID/passport verification, selfie match, virtual registration card to offer a better guest experience with our intelligent solutions for hotels and vacation rental properties.


Miraj S. Patel

Board of Director, AAHOA linkedin

Miraj is a highly motivated second-generation hotelier who began his career in hospitality from a young age. He earned his Bachelor of Science Degree in Hotel and Lodging Management and his Master’s in Business Administration from Johnson and Wales University. Miraj is President of Wayside Investment Group, which specializes in making opportunistic investments in the lodging and hospitality real estate sector. He has spoken at several prestigious and high-profile business, educational, social, and legislative conferences; while being recognized in various trade magazines. Miraj currently serves on the AAHOA Board as the Young Professional Director Western Division and has served on several committees: Convention, Education, and Independent Hotelier.